Last Updated: August 08. 2026.
Welcome to YLO Cart. These Terms & Conditions ("Terms") govern your access to and use of our website and the purchase of products from us. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Site.
Eligibility
To place an order on YLO Cart, you must be:
We reserve the right to refuse service or cancel orders where eligibility criteria are not met.
Orders
By placing an order on our Site, you are making an offer to purchase the selected product(s) at the listed price. An order is considered confirmed only once:
We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.
Pricing
All prices listed on our Site are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. While we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing error is identified after you place an order, we will inform you before processing the order and give you the option to proceed at the correct price or cancel with a full refund.
Taxes
Applicable taxes, including GST, are calculated and included in the final price displayed at checkout, in accordance with Indian tax regulations. Tax invoices are provided for all orders where applicable.
Discounts & Promotional Offers
From time to time, we may offer discounts, sales, or promotional pricing. Such offers:
Coupon Codes
Coupon codes are subject to the specific terms mentioned at the time of issue, including minimum order value, applicable categories, expiry date, and usage limits. Misuse of coupon codes, including unauthorised sharing of one-time-use codes or use for fraudulent purposes, may result in order cancellation and, in serious cases, account suspension.
Payment Terms
We accept payments through Razorpay, supporting UPI, credit/debit cards, net banking, and popular digital wallets. Where Cash on Delivery (COD) is offered, additional terms (such as COD charges or order value limits) may apply and will be indicated at checkout. All payments must be completed in full at the time of order placement, except where COD is selected.
Product Availability
We strive to keep our product listings accurate and up to date. However, product availability is subject to change without notice due to demand, supplier constraints, or other factors. If a product you ordered becomes unavailable after your order is placed, we will notify you and offer a suitable alternative, a delay in shipment, or a full refund.
Errors on the Site
Despite our best efforts, our Site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to cancel orders arising from such errors, with a full refund issued where payment has already been made.
Cancellation
Please refer to our dedicated Cancellation Policy for full details on order cancellation timelines, processes, and eligibility. In summary, orders may generally be cancelled before they are dispatched; once shipped, cancellation may no longer be possible, and our Return & Refund Policy will apply instead.
Returns
Please refer to our dedicated Return & Refund Policy for detailed information on eligible products, return windows, and the return process.
Warranty
Where a product carries a manufacturer's warranty, the terms of that warranty will be specified on the product page or included with the product packaging. YLO Cart facilitates warranty claims where applicable but is not the manufacturer, and warranty coverage is subject to the manufacturer's own terms and conditions. Products without an explicitly stated warranty are sold without a separate warranty, though standard consumer protection rights under Indian law continue to apply.
Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, and the overall design of the Site, is the property of YLO Cart or its licensors and is protected under applicable Indian and international intellectual property laws. You may not reproduce, distribute, modify, or use any content from this Site for commercial purposes without our prior written consent.
User Responsibilities
When using our Site, you agree to:
You are responsible for all activities that occur under your account.
Prohibited Activities
You agree not to:
Violation of these terms may result in suspension or termination of your account and, where applicable, legal action.
Third-Party Links
Our Site may contain links to third-party websites for your convenience (such as social media pages or partner services). We do not control and are not responsible for the content, privacy practices, or terms of these third-party sites. Accessing linked websites is done at your own risk.
Disclaimer
Our Site and its content are provided on an "as is" and "as available" basis. While we strive for accuracy, we do not warrant that product descriptions, pricing, images, or other content on the Site are error-free, complete, or current at all times. Product colours may vary slightly due to screen display settings.
Limitation of Liability
To the fullest extent permitted by applicable law, YLO Cart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of data, loss of profits, or business interruption. Our total liability for any claim arising from your order shall not exceed the amount paid by you for the relevant product.
This limitation does not affect any statutory rights you have as a consumer under Indian law, including the Consumer Protection Act, 2019.
Indemnification
You agree to indemnify and hold harmless YLO Cart, its owners, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms, misuse of the Site, or infringement of any third-party rights.
Termination
We reserve the right to suspend or terminate your account and access to our Site at our discretion, without prior notice, in cases of suspected fraud, violation of these Terms, or misuse of our services. You may also close your account at any time by contacting our support team.
Force Majeure
YLO Cart shall not be held liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, government restrictions, courier disruptions, or other events of force majeure.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or your use of our Site, we encourage you to first contact our customer support team to seek an amicable resolution. If a dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
Changes to These Terms
We may revise these Terms from time to time to reflect changes in our business practices or legal requirements. The updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our Site after such changes constitutes your acceptance of the revised Terms.
